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Terms of Service

Last updated: 1 January 2025 · Operated by Bianca van Heerden · South Africa · info@threadstack.tech

1. Acceptance of Terms

By accessing or using ThreadStack at threadstack.tech, the ThreadStack Chrome extension, or any related services (collectively "the Service"), you agree to be bound by these Terms. If you disagree, you may not use the Service. ThreadStack is operated by Bianca van Heerden, an individual based in South Africa.

2. Description of Service

ThreadStack provides tools to help social media users analyse their follower data on Threads (Meta) and Instagram (Meta).

  • Chrome Extension: Reads follower data from the Threads platform as it loads in your browser while you are browsing threads.net logged into your own account.
  • Instagram File Upload: Analyses follower data from official data exports downloaded directly from Instagram/Meta's Accounts Center.

ThreadStack is not affiliated with, endorsed by, or in partnership with Meta Platforms Inc., Threads, or Instagram.

3. Eligibility and Accounts

You must be at least 13 years of age to use this Service. You are responsible for maintaining the security of your account credentials and for all activity under your account.

4. Acceptable Use

You agree to use ThreadStack only for lawful purposes and only in relation to your own social media accounts. You must not:

  • Use the Service to track accounts that are not your own without their consent
  • Attempt to circumvent, disable, or interfere with any security features
  • Use the Service to harass, stalk, or harm any individual
  • Create multiple accounts to circumvent free plan limitations
  • Reverse engineer, copy, or redistribute any part of the Service
  • Use the Service in any way that violates the Terms of Service of Meta Platforms, Threads, or Instagram

5. Subscription Plans and Payments

ThreadStack offers a free plan and paid Pro plans processed through PayPal.

  • Pro Monthly: $4.99 USD per month, billed monthly
  • Pro Yearly: $50.00 USD per year, billed annually

All paid plans include a 3-day free trial. You will not be charged during the trial. By subscribing, you authorise recurring charges to your PayPal account. All prices are in US Dollars (USD). We reserve the right to change pricing with 30 days' notice to active subscribers.

6. Cancellation and Refunds

You may cancel your subscription at any time through your PayPal account. Upon cancellation, you retain Pro access until the end of your current billing period, after which your account reverts to the free plan. Due to the digital nature of the Service, we generally do not issue refunds for completed payments. If you believe you have been charged in error, please contact info@threadstack.tech within 7 days.

7. Affiliate Programme

ThreadStack operates an affiliate programme through which approved participants earn 25% commission on referred subscriptions. Commissions are calculated at month-end and paid via PayPal. Commissions are forfeited on chargebacks or refunded transactions. Self-referrals are not permitted. We reserve the right to modify commission rates with 30 days' notice or terminate affiliate accounts for policy violations.

8. Chrome Extension

The ThreadStack Chrome extension reads network responses from threads.net while you browse Threads using your own account. This data is processed and stored locally on your device. The extension does not require your password and does not log into any account on your behalf.

9. Data and Privacy

Your social media follower data is processed locally in your browser and in the Chrome extension. Please refer to our Privacy Policy at threadstack.tech/privacy.html for full details on how we handle your personal information.

10. Intellectual Property

The ThreadStack name, branding, website design, and code are the property of Bianca van Heerden. You may not copy, reproduce, or distribute any part of the Service without prior written permission.

11. Disclaimers

ThreadStack is provided "as is" without warranties of any kind. We do not guarantee 100% accuracy at all times. Social media platforms may change their data structures at any time, which may temporarily affect Service functionality. We are not responsible for any actions you take based on information provided by the Service.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Bianca van Heerden shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

13. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of South African courts.

14. Changes

We may update these Terms from time to time. We will notify registered users of material changes via email at least 14 days before they take effect. Continued use of the Service constitutes acceptance of the revised Terms.

15. Contact

Email: info@threadstack.tech
Operated by: Bianca van Heerden, South Africa

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© 2025 ThreadStack · Bianca van Heerden · South Africa